FOR AUSTRALIAN AUTOMOTIVE PARTS SUPPLIERS
Erasr AI connects to your existing systems and deploys agents to generate sales quotes, verify part fitment and handle outbound sales. Your team saves hours on quoting and spends more time with customers.
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THE PARTS COUNTER
Email, marketplace and phone requests all start the same manual process.
Requests come in through the same channels. Your AI agents take it from there.
Your team spends more time with customers. You focus on growing the business.
THE AGENTS
Each agent owns a step, from reading the request to following up with the customer.
QUOTE CREATION
Reads emails, PDFs and photos, identifies the vehicle and requested parts, and builds the quote from catalogue matches.
See Chapel at workERP, STOCK & PRICING
Finds the matched SKU in your ERP, checks availability and applies the pricing rules for the customer’s account.
See Elnor at workOUTBOUND CALLS
Calls customers when your workflow requires it, with the quote, part lines and job reference in context.
See Nero at workBring quote requests from your sales channels into one workflow. Check stock and pricing, then draft a reply for your team to send.
Verify the part number against the vehicle and requested product so you ship the part your customer asked for.
Follow up with potential customers and ask whether they’d like to move forward with the order.
Handle customer returns and order changes, and update the records in your ERP.
Ask questions in plain English and get answers backed by data from your existing systems.
PRODUCT WALKTHROUGH
Choose a request channel, then watch Erasr match the part, check your ERP and send the quote. You can pause or step through at your own pace.
Incoming quote requests
Step 1 of 5 · Request received
The request comes in by email, with the part in the message and the VIN in a photo.
Left-hand headlamp
Part in the email body, VIN in a photo.
CONNECTORS
Bring in requests where they already arrive, then use your catalogue, ERP and inventory systems to build the quote.
Connector availability depends on the systems and access in your setup.
FAQ
Chapel can ask for the specific information needed to distinguish matches, such as the VIN, transmission or a photo of the original part, and continue when the customer replies.
Elnor uses the supplier’s ERP and customer pricing rules. Availability comes from the ERP or the connected inventory system.
Nero calls when the supplier’s workflow calls for it. The walkthrough shows an example where the quote is sent by email and the customer gets a call about collection.
FOR YOUR PARTS COUNTER
Give your team more time to serve customers and grow revenue. See what that looks like, starting with a parts quote.
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